The Value of Mediator Soft Skills to Modern Commercial Practice
Greg Rooney by Greg Rooney* Mediation has an identity issue - but it’s not its fault. Mediators - and the profession they practise called mediation - merely sit as innocent bystanders observing how the modern collaborative interconnected economy has challenged the identity and, in some cases, the very existence of the established professions and commercial and social institutions. We now live in a time where a world of connectivity and fluidity has replaced the 20th- century [...]