Australian Disputes Centre (ADC)

Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS) Complaints Handling Process

We welcome your feedback, whether it is a compliment or a complaint.

This process is designed to respond to complaints that are an expression of dissatisfaction made to or about a mediator, for whom the Australian Disputes Centre acts as a Registered Accreditation Provider under AMDRAS, or the handling of a complaint, where a response or resolution is explicitly or implicitly expected.

Download: ADC – Complaints Handling Process