The Mediation Process

During the APCMC your team will be negotiating in the context of a mediation process. It is a terrific time to refresh your understanding of the process.

Mediation is a process in which disputing parties, with the assistance of the mediator, identify the disputed issues, develop options, consider alternatives and endeavour to reach an agreement.

The mediator does not make recommendations or determinations, but does take an active role in helping the parties explore their interests and create their own solutions.

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Biography

Ms Lisa Frisken LLB, MDR, FDRP

Founder of Gold Coast Mediation & Dispute Resolution Services, Lisa is a leading conflict resolution specialist and accredited mediator helping individuals and groups build their capabilities and competencies to better manage conflict.  

A Nationally Accredited Mediator, Conflict Coach, Arbitrator and Australian Disputes Centre faculty member, Ms Frisken has built lasting relationships B2B and P2P, providing dispute resolution consultancy services to tertiary institutions, government entities, a range of national and international Mediation panels, and the private sector.